| | JUNE 2022 19adaptive.runHow AI and Cognitive Services is changing customer interaction?Cognitive Services are changing the face of customer service by enabling applications to serve customers better, serving up answers in advance based on "deep listening" to the customers' voice, level of potential unhappiness or even anger, based on the customers' perceived tone and connected with the customers' account and history of previous contactsadaptive.extractoradaptive.vision&detectionadaptive.extractor is our AI based solution that helps extract data from real-life images/documents and automatically injects them to any data container. Based on cloud Artificial Intelligence, our solution will help you gain speed and agility in your business processes.Accelerate your business processes by automating information extraction. adaptive.extractor applies advanced machine learning to accurately extract text, key/value pairs, and tables from documents. adaptive.QnA-BotBoost experience for your customers with an AI-driven QnA Bot that can answer all of their first line of support questions! Extract questions and answers from semi-structured content such as FAQs, manuals or documents and let our adaptive.QnA-Bot intelligently respond and manage customers, adapt-ing constantly from user behavior.adaptive.text-analyticsPut a score on any text/document and detect valuable metadata such as the language it's being written into, key phrases that show up, sentiment of the whole document (or part of it) or entities that are being specified.adaptive.speechIntegrate speech processing into your apps in no-time. Transcribe audible speech into readable, searchable text, convert text to lifelike speech or integrate real-time speech translation.Use adaptive.speech to convert audio into text from a variety of sources or to enhance your bots and give them a human voice.Embed adaptive.vision&detection into your apps for a seamless and highly secured user experience. Features include: face detection that perceives faces and attributes in an image; person identification that matches an individual in your private repository of up to 1 million people or by comparing it with another source; perceived emotion recognition that detects a range of facial expressions like happiness, contempt, neutrality, and fear; and recognition and grouping of similar faces in images; execute in-person verification.Simple extraction Customized results Built-in securityLeveraging the power of AI to serve the next generation customer interaction applications
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